Where is your warehouse?
Our warehouse address is:
Unit 3, 29 Wentworth Street, Greenacre, NSW 2190
You may come for a visit to inspect our products or to pick-up your ordered products. We prefer booking appointments on visitations through either the phone or email. Our general open hours for visits are 10am – 4pm.
How can I contact you?
You can contact us through our phone number or email address as follows:
Frank Mobile: 0405 219 668
Office Phone: 1300 788 139
How long is the lead-time on my order?
The lead time is approximately 6-8 weeks for standard shutters after confirmation of the order. For standard blinds, the lead-time is about 1-2 weeks. Special orders may increase the lead time and will be confirmed by the office when the order is placed.
How will I know if my order has been confirmed?
Once we receive the deposit payment, the order is considered confirmed and we will immediately place the order for you!
Do you provide measurement and installation services?
Yes, we may organize a time to visit your location for a FREE measurement and quote at your convenience. After confirming the order, we provide an installation service at an *additional cost.
*cost varies based on location/order
Is there a warranty on my products?
Yes, we offer a warranty on all of our products!
PVC shutters have a warranty of 10 years.
Basswood shutters have a warranty of 3 years.
All blinds have a warranty of 1 year.
*Our warranty does not cover damages caused by lack of care and improper use.